FIRMOS Privacy Policy
Your privacy is essential to us. At FIRMOS, we are committed to safeguarding your personal information and adhering to relevant laws and regulations concerning any data we collect about you across our website, https://firmos.ai, and any other platforms we own and operate.
Personal information refers to any data that can be used to identify you, including details such as your name, address, date of birth, device information, payment details, and online activity.If our website includes links to external sites or services, please be aware that they operate independently and have their own privacy policies. We encourage you to review those policies as this document applies solely to our website and services.
Effective Date: January 1, 2024
Last Updated: January 31, 2025
Information We Collect
We gather information in two main ways:
  • Information You Provide: This includes details you willingly submit while using our services or engaging in promotions.
  • Automatically Collected Information: Data collected by your devices when interacting with our platform.
Log Data
When visiting our site, our servers may automatically record information, including your device’s IP address, browser type, pages visited, visit duration, and other relevant data. If errors occur, we may collect technical details to diagnose and resolve issues. While this data does not necessarily identify individuals, it could be combined with other details to do so.
Personal Information
We may request personal details, including:
  • Full Name
  • Email
  • Location
  • Title
User-Generated Content
If you submit materials (text, images, videos) for publication, they will be publicly accessible after approval. Submitted content is linked to the account or email used during submission.
Transaction Data
This includes transaction records, stored files, analytics data, and any other information generated through your use of our platform.
Lawful Basis for Processing
We collect and use personal information only when necessary to provide our services and when legally permitted.
Collection and Use of Information
We collect personal information when you:
  • Create an account
  • Purchase a subscription
  • Use a mobile or web browser to access content
  • Contact us via email or social media
  • Engage with our content on social platforms
We may use this information to:
  • Deliver core features and services
  • Provide access to our platform and associated applications
  • Enhance user experience with contextual data, such as location-based preferences
Data Security
We implement commercially reasonable measures to protect personal information from unauthorized access, misuse, or loss. However, no system is entirely secure, so we encourage you to take precautions, such as using strong passwords and safeguarding login credentials.
Data Retention
We retain personal information only as long as necessary. When no longer required, we securely delete or anonymize it unless legal or regulatory requirements mandate longer retention.
Children's Privacy
Our services are not directed at children under 13, and we do not knowingly collect personal information from them.
Disclosure of Personal Information
We may share personal information with:
  • Subsidiaries, affiliates, or related entities
  • Third-party service providers assisting with IT, hosting, analytics, payment processing, etc.
  • Legal authorities, when required by law
  • Business partners or buyers in the event of a sale or transfer of assets
Current third-party service providers include:
  • Stripe
Your Rights and Choices
  • Access & Correction: You may request details of the information we hold and correct inaccuracies.
  • Marketing Preferences: You can opt out of direct marketing communications at any time.
  • Non-Discrimination: Exercising privacy rights will not result in denial of services.
  • Data Breach Notification: We comply with all applicable laws regarding data breaches.
  • Complaints: If you believe we have mishandled your data, contact us for resolution. You may also lodge complaints with relevant regulatory authorities.
  • Unsubscribing: To opt out of communications, use provided opt-out links or contact us directly.
Use of Cookies
We use cookies to enhance your experience by storing preferences and tracking usage. For details, refer to our Cookie Policy.
Business Transfers
If our company undergoes a sale, merger, or restructuring, personal information may be transferred to the new entity, subject to this policy’s conditions.
Policy Limitations
We are not responsible for privacy practices on external websites linked from our platform. Please review their policies separately.
Policy Updates
We may update this policy to reflect changes in our operations or legal requirements. Updates will be posted here, and in cases of significant changes, we will notify registered users.
Contact Us
For any privacy-related inquiries, please reach out to:

Rodney Reese
rodney@firmos.ai